Please be advised that technical support for Dot Matrix printers and the associated Weighsoft forms officially ended on 31st December 2024.
This marks the end of the lifecycle for these devices and their integration with Weighsoft.
What this means:
No further troubleshooting or assistance will be available for Dot Matrix printers after this date.
Forms printed via these devices will no longer be supported.
Nest Steps:
To ensure continuity and avoid disruption, please contact your Account Manager (AM) or Customer Success Manager (CSM) to discuss transitioning to a modern printing solution.