Overview
Weighsoft allows for the invoicing of transactions with a zero monetary value, which can be useful for tracking complimentary services, internal transfers, or promotional items. To enable this functionality, specific settings must be configured across Units of Sale, Products, and Customer Accounts.
Configuration Steps
1. Enable Invoice Include Override for Units of Sale
This section is locked down and cannot be modified directly by users.
To enable zero value invoicing for specific Units of Sale, please contact Weighsoft Support to ensure the Invoice Include Override setting is correctly configured.
2. Enable Invoice Include Override for Products
To apply zero value invoicing to specific products:
Hover over Administration.
Click Lookups.
Select Products.
Edit the relevant product.
Tick the Invoice Include Override checkbox.
Click Save.
3. Enable Zero Value Invoicing for Customer Accounts
To allow specific customers to receive zero value invoices:
Hover over Customer.
Click Accounts.
View the account you wish to configure.
Click Modify.
Navigate to the Invoice tab.
Tick the Invoice Include Override checkbox.
Click Save.
Note: All three components (Unit of Sale, Product, and Customer Account) must have the Invoice Include Override enabled for zero value transactions to be included on invoices.