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Requesting a New Report

How do I get a custom report made? Can new reports be created in Weighsoft?

Written by Andrei M

Weighsoft comes with a great many reports already built into it. Before requesting a new report to be created, it's recommended that you look through the existing reports by clicking on Reports at the top of the screen and looking through the menus.
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If you are still unable to find a report that suits your purpose, or would like an existing report to be amended, then please raise a case with support.
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In order to accommodate a request for amending or creating a report we will need exact details on your requirements (what information is required and in what layout). If possible, a mock-up of the desired report layout is ideal.
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Where applicable, the request will then be forwarded to your Account Manager and the Development Team for review. If the work is approved, a quote will be sent out for the work (where applicable).
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Timescales

If development work is required to produce the report then the development and availability of the report will be in alignment with the standard Weighsoft release cycle.
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In these instances the minimum release time from customer request to report availability is 3 months.

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