There is a setting on every Account in Weighsoft that tells the system how many items are allowed to be on each invoice.
The setting is called "Invoice Max Items" and can be found by following the below steps:
Go to the Account
Click on Modify
Go to the Invoice tab
Check the Invoice Max Items setting
How it works
As an example let's say the max Items has been set to 12 for account AA001.
If you carry out an invoice run for 15 tickets. The system will produce an invoice with 12 items (which hits the limit) and will then produce a second invoice for the remaining 3 tickets.
If the option was set to 20 then the 15 tickets would have all appeared on the same invoice.
Setting the value as a default
You can set a default value for this to be applied to all new Accounts when they are created. The default can be set at the below location:
Hover on Administration
Click on Settings
Click on General
Click on New Account/Address defaults
Set the desired value in Invoice Max Items
Scroll to the top and click on Save
That value will then be applied automatically to any new Accounts that are created from that point forward.