Using AI assistants in Weighsoft
Weighsoft offers two AI-powered features to help you work more efficiently: the Access Digital Assistant and Access CoPilot. Both tools provide intelligent support but serve different purposes within your warehouse management workflow.
Understanding the differences
Access Digital Assistant is a conversational support tool that answers questions and provides guidance about using Weighsoft. It works like a virtual help desk, offering instant responses to common queries.
Access CoPilot is a data retrieval and task automation tool that directly interacts with your Weighsoft system. It helps you find specific information, generate reports, and perform actions within your warehouse data.
Access Digital Assistant
The Access Digital Assistant is an AI-powered chat feature that provides instant support and answers to your questions about Weighsoft Available 24/7, it acts as your virtual assistant, helping with common queries and offering quick solutions without waiting for human support.
Key benefits
Instant responses: Get immediate answers to your questions.
24/7 availability: Access help whenever you need it.
Natural language support: Type your questions in plain English.
Comprehensive coverage: Find help across all Weighsoft features and topics.
📌Note: The Access Digital Assistant is available alongside live chat support for customers on the Weighsoft Support Entitlement Plan.
Access CoPilot
The Weighsoft Skill on Access CoPilot simplifies how you interact with your warehouse and order management data. Instead of navigating complex menus, you can use simple prompts to retrieve information and automate routine tasks.
Key benefits of Access CoPilot
Quick data access: Retrieve information about orders, products, clients, and returns without complex navigation.
Automated reporting: Generate reports with simple prompts like 'orders dispatched last week' or 'low stock products'.
Guided workflows: Get step-by-step assistance for managing site tonnage levels, tracking shipments, or analysing performance.
Smart filtering: Let CoPilot handle search logic and filters automatically.
Proactive notifications: Receive alerts about stock shortages or overdue orders.
Error prevention: Reduce mistakes with intelligent query clarification and accurate filtering.
How Access CoPilot helps your operations
Access CoPilot enhances your decision-making by providing real-time, context-aware data. Warehouse managers can quickly identify bottlenecks, monitor site tonnage levels, and address issues proactively. The tool adapts to your specific needs, allowing customised searches by client name, date ranges, or other criteria.
Choosing the right tool
Use Access Digital Assistant when you need: Help understanding features, troubleshooting issues, or general guidance about using Weighsoft
Use Access CoPilot when you need: To find specific data, generate reports, or automate tasks within your warehouse operations.
Both tools work together to make Weighsoft more accessible and efficient, ensuring you have the right support for every aspect of your warehouse management.