In Weighsoft, pricing is managed through the Prices section within Lookups. For a price to be applied to an order or job, it must meet two essential conditions:

Prices in Weighsoft are configured with specific filters such as product type, waste type, account, outlet, and address. If an order or job does not meet the criteria defined in a price record, that price will not be applied.

This price will apply to any order that matches both the product and waste type, regardless of account, outlet, or address.

However, if an order has:

This price will only apply if the order matches all three criteria: product, waste type, and account.

Each price can be configured with a From Date and a To Date. If an order or job falls outside this date range, the price will not be applied.

If a truck arrives with Construction Waste on 16/11/2022, the price will not be applied, as it is outside the valid date range.

When searching for a valid price, Weighsoft prioritizes specific matches over generic ones. The system checks for prices with the most detailed criteria first (e.g., account and address), and gradually eliminates filters until a match is found.

This ensures that tailored pricing for specific customers or locations is used before falling back on broader, default pricing.

To ensure prices are correctly applied in Weighsoft:

By following these principles, you can troubleshoot pricing issues effectively and ensure accurate billing.