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How to switch the EWC code on a transaction

This article explains how to correctly use the "Switch Transaction EWC Code". This feature allows you to update the EWC code on a transaction.

Written by Andrei

The EWC code can be changed after it has been invoiced and posted. This functionality can be found by

  1. Hovering over Administration and clicking Admin Functions

  2. Click the Transaction tab

  3. Enter the Ticket Number in the Ticket No box in the "Update Transaction Items" section.

  4. Click Search

  5. Select the transaction items you wish to update

  6. Click Select Checked Items

Note: You can also select the Transaction Type if desired, however this may hide associated transactions (e.g. Credit) that you may also want to update.

This will then display the Transaction Item Level updates, including the EWC Code.

From here, click in the EWC box under "Switch Transaction EWC Code", find the new EWC code and click Change

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