Overview
Weighsoft does have the ability to search the emails that have been sent.
Note: Although the emails are created in Weighsoft they are sent from your own system. So although an email may show as "Sent" from Weighsoft you would need to check your own email server to 100% confirm it was actually sent on to the customer.
Tracking Emails
There are 2 ways to track outgoing emails, and they depend on if the email was a one-off that was sent manually, or part of a mail-run
Tracking One-off Emails
Go to Administration>Emails
Click on Search in the top-right
Use the filters to find the required email (the most common filters would be the date range and entering the recipients email address in the "To" field)
Click Search
The screen will list all emails that match the filters you set.
Note: The larger the date range set, the longer the search may take to compete
Tracking Emails in Mail-Runs
Go to Modules>Invoicing>Mail Run Tracker
Click on Search in the top-right
Use the filters to, for example, enter the recipients email address in the "Email Address" field.
Click Search
The screen will display every mail run that contains an email matching the criteria you set.