Emails
Manage and troubleshoot emails in Weighsoft.
By Noel and 3 others4 authors12 articles
Email Address ValidationHow do I turn off Email Validation?
Office 365 Email AuthenticationHow do I setup the new Office 365 Email Authentication?
Configuring Email SettingsHow do I change the email address Weighsoft sends emails from?
How do I change the email address for invoices only?
How do I set up emails?
Create and update mail templatesHow do I create and update a template for an email run?
Emails have not been receivedThe customer has not received their email from Weighsoft.
Email shows as sent but the customer has not received it.
Emails not sending: "Mailbox Full" error messageThis article details what the "Mailbox Full" error means when emails fail to send from Weighsoft
Email Delivery in Weighsoft: How It Works and Troubleshooting StepsThe article contains information to consider if emails sent from Weighsoft are not being received
Exporting Account or Contact Email Addresses in WeighsoftThe article details the steps required to export all emails set in Weighsoft
Sending Mass Emails via Weighsoft: Letters & Mail Run TrackerThis article details how to use the "Letters" functionality in Weighsoft
How can I track emails?This article details how you can search the system for emails sent out of Weighsoft
Mail Run has not completedThis article covers the issue of a generated Mail Run not being sent or not reaching 100% complete
Stopping an in-progress Mail RunThis article details how to go about stopping a mail run that has already started