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Delete a Weighsoft User

This article details how to delete a user in Weighsoft

Written by Noel Collings
Updated over 3 weeks ago

Overview

Deleting a user is a very simple process in Weighsoft. In order to carry this out you must have the relevant permissions on your own user profile, and the process also differs depending on if your system is hosted by Access or not.

Note: If you are unsure if your system is hosted or not consider how you login to Weighsoft. If you first login to the Access Evo website then your system is Hosted


On-Premises Systems (not hosted by Access)

Required permissions

In order to delete a user on an on-premises system you will need to ensure that your own Weighsoft user profile has the following permissions enabled:

  • View Users

  • Update Users

  • Delete Users

Process to Delete the User

Assuming you have the above permissions in place the process to delete a user is very simple.

  1. Go to Administration>Users

  2. Click on the user you wish to Delete

  3. Click on "Delete This User" in the top-right of the screen

  4. Click "Ok" on the confirmation prompt that appears

That user will then be deleted and they will no longer be able to login to Weighsoft.

Warning: Deleting a user cannot be undone.


Hosted Systems

If your system is hosted by Access then the users are controlled in the Access Evo site rather than within Weighsoft itself.

Required Permissions

In order to delete a user on a hosted system you will need to ensure that your own profile in Evo is an Administrator for your organisation.

You can see who is an administrator by going to the "Members" screen. Anyone whose icon has an "A" icon has administrator permissions

Process to Delete the User

  1. Navigate to the Members screen in Evo

  2. Locate the user in question and click on the 3 dots in the top-right corner of their iron

  3. Select Manage Roles

  4. Locate thew "Weighsoft" role and change its entry to "No Access"

  5. Click Save Changes

That user in Evo will no longer be able to access Weighsoft and their profile in Weighsoft will be deleted.

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