Default Search Behaviour
By default, the Transactions screen in Weighsoft only searches 3 months into the past.
This means that if you search using a ticket number via the "By Transaction Ticket No" option, tickets older than 3 months will not appear unless the date range is manually adjusted.
Searching for Older Tickets
In the New Transaction screen
Adjust the "From Date" at the top of the screen to extend the search range further into the past.
In the Legacy Transaction screen
To search beyond the default 3-month range:
Click the Search button on the Transactions screen.
A large yellow filter section will appear.
Adjust the "From Date" at the top of the screen to extend the search range further into the past.
Changing the Default Date Range
To permanently change how far back the system searches by default:
Hover over Administration.
Click on Settings.
Select General from the left-hand menu.
Click on Transactions in the top-right corner.
Locate the "Transaction Search From Date" field.
Enter the desired number of months (e.g., entering 6 will search 6 months into the past).
Click Save at the top of the screen to apply the change.