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Configuring Email Settings

How do I change the email address Weighsoft sends emails from? How do I change the email address for invoices only? How do I set up emails?

D
Written by Dylan Jackson
Updated over 3 weeks ago

Overview

To send emails from Weighsoft, you must configure SMTP settings for each email address you intend to use. This guide outlines the required information, setup steps for system-wide and finance-specific emails, and configuration for multi-company environments.


Required Information

Obtain the following details from the party managing your email server(s) for each email address:

  • SMTP Server Name

  • SMTP Port Number

  • SMTP Username

  • SMTP Password

  • Whether TLS is required

  • Whether SSL is required

  • Ensure Send As permissions are enabled for the email address


System-Wide Email Configuration

To configure the main system email:

  1. Go to Administration > Settings > Email

  2. Under the Setup section, enter the following:

    • SMTP Server: Format as SMTP Servername:SMTP Port Number (e.g., mail.example.com:25)

    • SMTP Username

    • SMTP Password

    • Enable SSL: Tick if required

    • Enable TLS: Tick if required

  3. Set the following:

    • From Address: The email address to send from

    • From Display Name: The name that appears on received emails (e.g., John Smith)

  4. Click Save

Note: If you do not wish to use a separate "No Reply" address, re-enter the From Address in the relevant field.


Finance Email Configuration

To configure invoice and purchase order email addresses:

  1. Go to Administration > Settings > Finance

  2. Click Invoicing at the top

  3. Under the Emails subsection:

    • Enter the Invoice Email From Address

    • Ensure Invoice Email From User Address is switched off

    • Enter PO Email From Address

  4. Click Save


Multi-Company Email Configuration

Even if using different email settings per company, the main system email settings must still be configured.

To configure per-company email settings:

  1. Go to Administration > Lookups > Companies

  2. Click Edit next to the company you wish to update

  3. Under the Emails tab:

    • Tick Enable to activate custom email settings

    • Enter the same fields as in the main email setup:

      • SMTP Server (with port)

      • SMTP Username

      • SMTP Password

      • Enable SSL/TLS as required

      • From Address

      • From Display Name

  4. Click Update to save changes before moving to the next company

Note: Repeat this process for each company that should use different email settings.

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