If prices on a skip order appear greyed out, the user does not have the Adjust Skip Prices permission enabled on their account. A user with permission to manage users can grant this via the Administration settings.
Grant the Adjust Skip Prices permission
Hover over Administration, then click Users.
Click the user who needs the permission.
Click Permissions.
Tick Adjust Skips Prices.
Click Save.
đNote: Once the permission is enabled, the user will be able to amend prices on skip orders.
