Order Management
Information around updating and managing skip orders
By Noel and 4 others5 authors16 articles
- Create a new Skip OrderThis article details how to create a new skip order
- Creating Skip Orders with Past Dates in WeighsoftThis article details how to back-date a skip order
- Delete a Skip OrderThis article details how to Delete a skip order
- Close a Skip OrderThis article details how to close a skip order
- Re-Open a Skip orderThis article details how to re-open a skip order if it has been closed in error.
- Configure default skip outlet for ordersThis article covers how to set a default skip outlet (new orders load with outlet).
- Default Skip Tip Outlets
- Hide or "Grey Out" buttons on Skip ordersThis article explains why buttons may be hidden or greyed out (visually minimised) on a skip order
- Adding an image to a skip orderThis article details the steps to upload an image to a skip order
- Skip Order on-site StatusThis article details how Weighsoft determines the on-site status of a skip order
- Grant permission to adjust skip order pricesSteps to enable the Adjust Skip Prices permission for a user so they can amend prices on skip orders.
- Enable the Collect & Return Button on Skip ordersThis article goes over enabling the Collect and Return(C&R) (colloquially known as Tip and Return) button to show on skip orders.
- Making Notes appear on the main order ScreenThis article details how to make notes set against the account or order appear on the main order screen.
- Customising "Ext Ref" Fields on Skip Orders in WeighsoftThis article explains the use of the "Ext Ref" fields on skip orders
- Why Is a Card Payment Required for an Account Customer?A skip order set as a Cash Sale is prompting a card payment even though the customer is on account.
- Making Order Reference Mandatory Before Raising a Skip CollectionHow to use the Order Ref Required setting to make a PO number (or order reference) mandatory before a skip collection can be raised, including per-address and system-wide default setup.