Skip to main content

Origin field is blank on the Waste Return report

The "Origin" column is blank or contains an asterisk (*) on the Waste Return Report

Written by Noel Collings
Updated over 2 months ago

Overview

The Origin field on the EA report links to the Area in the Waste Return Area section of Lookups. That screen is where the Areas in Weighsoft are linked to the Areas that the report can use.
​
If the origin field on the report has an asterisk then either an area couldn't be matched or there was no area.


​
To fix this, follow the below steps:

  1. Hover on Administration

  2. Click on Lookups

  3. Click on Waste Return Areas

  4. Click on the Waste Return Area option

  5. Click on the Start Sync With Area Codes link at the top of the screen

    1. This will sync the areas in the left-hand column to the areas set up in Weighsoft.

Did this answer your question?