This article assumes you have a valid, tested Weighbridge head configuration. If you have had a new weighbridge head installed and do not have a working configuration, please reach out to your account manager to setup a project to test. The following information will be required by our professional services team:
The make and model of the Weighbridge head removed
The make and model of the Weighbridge head installed
Connection type (IP or serial)
The IP address of the weighbridge head (if IP connection)
The port number to connect to the weighbridge head
If Serial
The COM port number for the Weighbridge head
Baud Rate
Data Bits
Stop Bits
Parity
Command String
New Line
Tally Start
Tally Length
Weight Start
Weight Length
Read Timeout
A contact for the company that replaced the head
To manage Weighbridge configurations:
Hover over Administration and click Lookups
Click Weighbridges
From here, you can either delete the Weighbridge, by clicking the delete icon, edit by clicking the edit icon or add a new configuration by clicking Add A New Item.
The following must be set:
Name - the display name for the Weighbridge connection (e.g. site in, site out etc)
Connected - This must be checked for the Weighbridge to be shown when taking the weight, unchecking this would be for scenarios where the head is out of use (e.g. down for maintenance)
Location - The location the Weighbridge configuration is for
Local Access Url - The url setup for the Weighbridge integration service
Config - The configuration string for the Weighbridge head
Once all changes have been made, click Create (for a new entry) or Save (for an existing entry)