Issue
An invoice cannot be posted from Weighsoft to your accounts package if the invoice date falls within a financial period that has already been closed
Example:
If your accounts team has closed the financial period up to 01/04/2025, it will not be possible to post an invoice dated 01/01/2025.
Error Messages by Accounts Package
Different accounting systems may display different error messages for this issue, for example:
Sage 50:
“You cannot post a transaction with a date of xxx as the period is locked.”
COINS:
“The financial period you have entered is closed.”
Despite the wording differences, the underlying issue and resolution are the same.
Resolution Steps
Option 1: Change the Invoice Date in Weighsoft
Update the invoice date so that it falls within an open financial period.
Refer to the “Amending Invoice Details” article for detailed instructions.
Ensure the new date is valid according to your accounts package
Option 2: Reopen the Closed Period in Your Accounts Package
If the invoice date must remain unchanged:
Contact your accounts team to reopen the relevant financial period.
This action depends on the permissions and capabilities of your financial system.
Important Notes
Always consult with your accounts team before making changes.
Reopening a closed period may require administrative access or approval.