Skip to main content

Jobs not received from web portal

We have Unreceived Jobs from the Portal

D
Written by Dylan Jackson
Updated over 2 months ago

Overview

Jobs booked through the web portal are immediately visible in Weighsoft, but they will not be available to accept until synchronization is complete.


Expected Sync Time

  • Synchronization typically occurs shortly after job creation.

  • In rare cases, jobs may take longer to sync due to system delays.

If a job appears to be taking 2+ hours to sync please raise a support case as there may be an issue with the sync.

Did this answer your question?