Web Portal
Articles related to the Weighsoft Web Portal
By Noel and 4 others5 authors12 articles
- Unlocking a Web Portal UserThis article outlines the steps required to unlock a user account on the Weighsoft Web Portal
- Adding an Account to the Web PortalThis article outlines the steps required to enable an account for access on the Weighsoft Web Portal.
- Creating a New Web Portal User in WeighsoftThis article outlines the steps required to create a new portal user in Weighsoft.
- Setting a Portal User as Admin in WeighsoftThis article explains how to mark a portal user as an admin in Weighsoft.
- Web Portal Login error: "Your login was not successful. There are no accounts linked to your user"This article outlines the steps to take when a portal user cannot access their account due to a missing or incorrect link between the user and the account in Weighsoft.
- Deleting a Web Portal User in WeighsoftThis article outlines the steps required to delete a portal user from the Weighsoft Web Portal.
- How to reset Portal passwordReset portal password Customer cannot log into portal Portal login has been unsuccessful
- Sync Prices to the Web PortalHow do I sync new or amended prices to the portal? Why isn't this price showing on the portal?
- Jobs not received from web portalWe have Unreceived Jobs from the Portal
- Portal password reset email not receivedCan't log into portal. Didn't receive portal password reset email Portal password not working
- Tickets missing from Web PortalMy ticket is missing from the web portal? My Transaction is missing from the web portal? How can I resend a ticket to the web portal? How can I resend…
- Portal ticket weights showing zero for customers — sync timing explainedExplains why customers see zero or missing weights on portal ticket PDFs even though weights are correct in Weighsoft, and how portal sync timing causes this.