This issue is normally resolved by clearing cached data for that user. If the issue persists after clearing local storage, try the following additional troubleshooting steps:
Click on the Home icon in the top right of your Weighsoft page
On the homepage, click on your Username in the top right
Click on the option in the top right for Clear Local Storage
Click on All
Clear your browser cache and cookies by navigating to your browser's settings and selecting "Clear browsing data." Ensure you select Cookies and other site data and Cached images and files, and set the time range to "All time."
Restart your browser by closing it completely and reopening it.
Close any extra tabs of the app to avoid conflicts.
Open the app in a private/incognito window to rule out browser extensions or profile-specific data.
Try accessing the app using a different browser to identify potential browser-specific issues.