Overview
It is possible to Delete or Disable a product in Weighsoft so it cannot be used going forward.
Disabling a Product
If a product is disabled it will stop appearing as an option for new orders or jobs, but will still appear in reports and historic re-prints.
Go to Administration>Lookups>Products
Locate the product in question
Edit the product
Activate the Disabled option in the bottom-right of the screen
Click Save
How to Re-Enable a Disabled product
To re-enable a product you simply repeat the above steps and deactivate the Disabled option.
Deleting a Product
In order to Delete a product you can follow the below steps:
Go to Administration>Lookups>Products
Locate the product in question
Click on the Delete button on the far right
Warning: Deleting a product should be done with extreme caution for the following reasons:
The process cannot be undone without support intervention
If the product is still in use anywhere on the system (orders, recurring jobs, weighbridge templates etc) this items will cease to function correctly.
If a product is deleted it will not loner be available to pull through to tickets or invoices - this could cause issues if you need or reprint old documents down the line.
We would recommend only deleting a product if you are 100% sure that it is no longer in use anywhere in the system.
Reporting on Deleted or Disabled Products
At present there is no report in the system that lists all Disabled products, A request for this has been raised to development for this functionality to be added.
If you require a list of all disabled products please reach out to the support team.