Configuring the Zone Field in Weighbridge Tickets

The Zone field in Weighbridge tickets can be configured to meet specific operational needs. This article explains how to adjust its behavior, including making it mandatory, and highlights system limitations regarding customization.

Overview of Zone Field Behavior

The Zone field in Weighbridge tickets is designed to pull data from the address associated with the ticket. If no Zone is set on the address, the field may auto-fill with a default value (e.g., "NA") or remain blank, depending on the system configuration.

Steps to Configure the Zone Field

To prevent the Zone field from auto-filling with "NA" while keeping it mandatory:

Navigate to Administration > Settings > Weighbridge.
Locate the "Default Zone" setting and remove the value (e.g., "NA") if it is set.
Enable the "Make Zone Mandatory" option.

Results of This Configuration

If an address has a Zone set, that value will automatically populate the Zone field in the Weighbridge ticket.
If no Zone exists on the address, the Zone field will remain blank and must be filled manually to complete the ticket.

System Limitations

The Default Zone and "Make Zone Mandatory" settings apply universally to all Weighbridge tickets. It is not possible to configure these settings to behave differently for specific ticket types, such as outgoing loads. For example, you cannot pre-set the Zone to "NA" for outgoing loads only while maintaining different behavior for other tickets.

FAQs

Q: Can I set different default Zone values for different ticket types? A: No, the Default Zone setting applies to all Weighbridge tickets and cannot be customized for specific ticket types. Q: What happens if I leave the Zone field blank after making it mandatory? A: The system will require you to manually fill in the Zone field before completing the ticket.

How can I configure the Zone field in Weighbridge tickets and understand its limitations?