Overview
Weighsoft is designed to prevent duplicate invoice numbers. However, there are a few scenarios where duplicate invoice numbers can still occur. Understanding these scenarios can help you avoid issues and maintain accurate records.
Scenarios Where Duplicate Invoice Numbers May Occur
Multiple Companies
When multiple companies are set up in Weighsoft, each company has its own invoice number counter.
This means the same invoice number can be used once per company.
Invoice Counter Reset
The invoice counter can be reset by changing the last invoice number in the main settings or against each company in the Lookups menu.
If this is changed, invoicing will resume from the new number, even if an invoice with that number already exists.
Warning: Only change the last invoice number if absolutely necessary, and do so when the application is not in use or usage is minimal to reduce risk.
Simultaneous Invoice Generation
If two users generate an invoice at almost the exact same time (within milliseconds), the system may not have time to increment the invoice number between actions.
This is an exceptionally rare occurrence.
Best Practices
Avoid resetting the invoice counter unless required, and always perform this action in a controlled environment.
Monitor for duplicate invoice numbers if you manage multiple companies within Weighsoft.
Communicate with users before making changes to invoice numbering to prevent confusion or overlap.