The Order Ref Required setting prevents a skip collection from being raised until an order reference (e.g. a PO number) has been entered. This article explains how to enable it per address and how to set it as the default for all new addresses.
Enable Order Ref Required on an address
Hover over Customers and search for the account.
Open the address you want to update and click Modify.
Tick the Order Ref Required checkbox.
To apply the same setting to all other addresses linked to the same account, click Apply To All Addresses.
Click Save.
Set Order Ref Required as the default for new addresses
To ensure all newly created addresses have Order Ref Required enabled automatically:
Hover over Administration and click Settings.
Go to the General tab.
Under New Account / Address Defaults, tick Order Ref Required.
Click Save.
This setting only affects addresses created after the change is saved. Existing addresses must be updated individually (or via Apply To All Addresses as above).
Labelling the field as "PO No"
The order reference field is labelled Order No by default. If you want it to appear as "PO No" on skip orders, you can rename one of the Ext Ref fields to "PO No" via Administration → Settings → Skips & RoRo → Other → Ext Ref 1 Name. Note that Ext Ref fields are separate from Order Ref Required — renaming an Ext Ref field does not make it mandatory. See Customising "Ext Ref" Fields on Skip Orders in Weighsoft for details.